WhatsAppInstagramEmailCallsChatbot
Support, marketing and sales on WhatsApp, all in one platform
From first contact to closing the sale: centralize WhatsApp, Instagram and email, automate with AI and let your whole team work on the same number — powered by the official Meta API.
1,000+ companies deliver better service with GWhats
Official WhatsApp API
Companies that centralize customer service respond faster and sell more
Everything your operation needs, in a single dashboard
One number and multiple agents on the same WhatsApp
- Queues and departments with agent-to-agent transfer
- Supervisor mode with a real-time view of the operation
- Complete, auditable history per contact
Provide service 24/7 automatically with a no-code chatbot
- Visual service flows with zero programming
- Qualify leads and route them to the right team
- Plug in GPT, Gemini and other AI models
Send bulk campaigns through the official WhatsApp API
- Promo campaigns and coupons at scale
- Schedule sends by date and time
- Real-time delivery and reply metrics
Let Artificial Intelligence do the heavy lifting
- Summarize long conversations in seconds
- Transcribe voice messages automatically
- Get reply suggestions in the conversation context
More productivity and control with the built-in CRM
- See conversations as a sales kanban board
- Labels, notes and custom fields
- Track every customer's full history
Charge your customers without leaving the chat
- PIX, bank slip and card payments (Asaas and Mercado Pago)
- Subscriptions, recurring plans and refunds
- Real-time payment status right inside the conversation
Generate more leads with click-to-WhatsApp ads
- Capture leads from Click-to-WhatsApp ads and Meta lead forms
- Attribute every lead to its source campaign
- Automatic follow-up and conversions reported via CAPI
Manage groups and communities at scale
- Groups, channels, communities and broadcasts in one hub
- Engagement segments: champions, active and at-risk
- Real-time capacity alerts and group health
Calendar, tasks and follow-ups right where you talk to customers
- Booking page with Google Calendar and Meet
- Kanban tasks with due dates, SLAs and priorities
- Follow-up sequences so no customer is forgotten
Comparison
Why choose GWhats?
GWhats goes beyond WhatsApp Web. It's a complete service platform for companies that take communication seriously.
Multiple agents per account
GWhats
Available
WhatsApp Web
Unavailable
CRM and ERP integration
GWhats
Available
WhatsApp Web
Unavailable
Integrated CRM
GWhats
Available
WhatsApp Web
Unavailable
Sales kanban
GWhats
Available
WhatsApp Web
Unavailable
AI chatbot
GWhats
Available
WhatsApp Web
Unavailable
Mass messaging
GWhats
Available
WhatsApp Web
Unavailable
GPT/AI integration
GWhats
Available
WhatsApp Web
Unavailable
Detailed reports
GWhats
Available
WhatsApp Web
Unavailable
Service rating
GWhats
Available
WhatsApp Web
Unavailable
Group management
GWhats
Available
WhatsApp Web
Unavailable
Priority queue
GWhats
Available
WhatsApp Web
Unavailable
Tags and segmentation
GWhats
Available
WhatsApp Web
Unavailable
Quick replies
GWhats
Available
WhatsApp Web
Unavailable
Message scheduling
GWhats
Available
WhatsApp Web
Unavailable
Transfer between agents
GWhats
Available
WhatsApp Web
Unavailable
Supervisor mode
GWhats
Available
WhatsApp Web
Unavailable
Protocol number
GWhats
Available
WhatsApp Web
Unavailable
Media catalog
GWhats
Available
WhatsApp Web
Unavailable
Unlimited client base
GWhats
Available
WhatsApp Web
Unavailable
24/7 support with bots
GWhats
Available
WhatsApp Web
Unavailable
Open API
GWhats
Available
WhatsApp Web
Unavailable
Team internal chat
GWhats
Available
WhatsApp Web
Unavailable
WhatsApp Web is great for personal use, but limited for businesses.
GWhats was created to scale your service professionally.
Professional features require a professional platform.
26 industries served
For your type of business
GWhats has specific solutions for each industry, with flows, automations and features designed for your operation.
Health & Education
Business & Legal
Integrations & Partners
Connect GWhats with your favorite tools
SHP
Shopify
NVS
Nuvemshop
WOO
WooCommerce
ML
Mercado Livre
HOT
Hotmart
KWF
Kiwify
MP
Mercado Pago
ASA
Asaas
GCal
Google Agenda
RD
RD Station
TB
Typebot
IXC
IXCsoft
WHM
WHMCS
n8n
n8n
WH
Webhooks
API
API REST
+ More integrations available via API and Webhooks
Frequently asked questions
Everything you need to know before getting started.
Does GWhats use the Official WhatsApp API?
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Yes. GWhats is an official BSP (Business Solution Provider) from Meta, which ensures your number is never banned for misuse. All communication is done through channels approved by Meta with full security and compliance.
How many agents can use the same number at the same time?
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There is no fixed limit — the number of simultaneous agents depends on the plan. All operate on the same official number with separate queues per department, centralized history and individual access control.
Do I need technical knowledge to set up the chatbot?
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No. GWhats's chatbot builder is visual and no-code. You create service flows by dragging and connecting blocks, without any programming needed.
Does GWhats integrate with my current system (ERP, CRM)?
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Yes. GWhats offers a full REST API, real-time webhooks and native integrations with n8n, IXCsoft, WHMCS, RD Station, Typebot and others. Any system with API support can be integrated.
Can I try it before subscribing?
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Yes. GWhats offers a 7-day free trial with access to all features, no credit card required. You set it up, test it, and decide later.
Is GWhats GDPR compliant?
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Yes. The platform was built with privacy by design: profile-based access control, auditable history, configurable data retention policy and compliance with GDPR and Brazil's LGPD.
Does it work for companies with multiple units or branches?
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Yes. Each unit can have its own number or share a central operation with separate queues, teams and reports per branch. Management has a unified view of the entire operation on a single platform.
What is the difference between GWhats and WhatsApp Business App?
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WhatsApp Business App was made for solo professionals — it supports only 1 device and 1 user. GWhats uses Meta's Official API and allows multiple agents, advanced automations, chatbot, reports, integrations and much more, with the safety and stability of the official Meta infrastructure.