Real AI, from service desk to management
Generative copilot
It proposes, you confirm, it executes — from settings to messages.
Summaries & transcription
Long conversations summarized and voice notes transcribed automatically.
Reply suggestions
In-context replies, ready to send or edit.
Voice onboarding
Set up the platform by talking to Maestro — no manual needed.
Risk analysis & insights
Departments, bottlenecks and operational risks in plain language.
AI across modules
AI tools inside CRM, sequences, campaigns and customer service.
How it works
1
Connect your context
Maestro learns about your company, products and operation.
2
Ask for or receive proposals
It suggests actions and improvements; you approve with one click.
3
Track the results
Per-department insights show what to improve next.
Frequently asked questions
Which AI models does GWhats use?
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The platform integrates leading models (such as GPT and Gemini) and orchestrates their use per module — you choose what to enable in each area.
Does the AI reply to customers on its own?
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Only if you want it to. It can act autonomously in defined flows or in copilot mode, suggesting messages the agent approves before sending.
What is the Account Brain?
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It's Maestro's knowledge layer: your operation's data, departments and history that power proposals, risk analysis and personalized insights.
Is my data safe?
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Yes. AI usage complies with LGPD/GDPR, with role-based access control and no data sharing between accounts.